The Wage Shop - Terms and Conditions
1. Introduction
Welcome to The Wage Shop. By using our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all services provided by The Wage Shop, a payroll and pension management company.
2. Services Provided
The Wage Shop offers payroll, pension administration, and employee benefit management services. Our services are delivered based on the information you provide. It is your responsibility to provide accurate, complete, and timely data.
3. Client Obligations
As a client, you agree to:
• Provide all necessary payroll information in a timely and accurate manner.
• Notify The Wage Shop of any changes to employee details, tax codes, or other essential information affecting payroll or pensions.
• Ensure compliance with UK employment laws.
4. Fees and Payment
• Fees for our services will be outlined in your service agreement.
• Payments are due as per the terms outlined in your invoice. Late payments may incur interest charges.
• We reserve the right to suspend services for non-payment.
5. Data Protection
We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). We only collect and process your data as necessary to perform our services.
6. Liability
While we strive to provide accurate and timely services, The Wage Shop will not be held liable for any damages, including but not limited to delays in payroll submissions, incorrect tax deductions, or non-compliance, arising from:
• Errors in the data provided by the client.
• Changes in HMRC regulations not communicated by the client.
• Any unforeseen technical failures.
7. Termination
Either party may terminate this agreement with written notice of 30 days. Any outstanding payments due must be settled before termination of services.
8. Amendments
We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to you via email or on our website.
9. Governing Law
These terms and conditions are governed by UK law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
PRIVACY & COOKIE POLICY
Last updated: October 24th, 2024
The Wage Shop (“us”, “we”, or “our”) operates the www.thewageshop.com website (the “Service”).
Cookie Policy
This website uses cookies to distinguish you from other users. This helps us provide a good experience when you browse and allows us to improve the website.
By continuing to browse the website, you agree to our use of cookies as set out in this policy.
1. Information about cookies
A cookie is a small file of letters and numbers stored on your browser or device if you agree to their use. They contain information transferred to your hard drive. The cookies we use are categorized as follows:
• Strictly necessary cookies: Required for website operation (e.g., enabling you to log into secure areas).
• Analytical/performance cookies: Allow us to count visitors and see how they navigate the website. This helps improve the way the website works.
• Functionality cookies: Used to recognize you when you return to the website, allowing personalization (e.g., remembering your preferences).
• Marketing cookies: Record your visit, pages visited, and links followed. We may share this information with third parties (see our Privacy Policy for more details).
2. The cookies we usePlease note that third parties (including advertising networks and external service providers like analytics services) may also use cookies, which we do not control. These are typically analytical/performance or targeting cookies.
3. How you can block cookies
You were presented with a pop-up when you first visited this website to gain your consent for cookie use. If you change your mind, you can revisit the options menu by clicking the button in the bottom left-hand corner. To opt out of cookies at any time, you can also delete existing cookies within your browser settings and reject them on visiting our site.
Please be aware that blocking cookies may affect your ability to use certain parts of the website, including accessing some features.
Privacy Policy
This policy, together with any other referenced documents, outlines how personal data we collect from you, or that you provide to us, will be processed. Please read this carefully to understand our practices regarding your personal data.
By visiting this website, you accept and consent to the practices described in this policy.
1. Information we collect from you
We will collect and process the following data about you:
• Information you give us: Information you provide by filling in forms on the website, interacting with the Site, or contacting us by phone or email. This includes signing up for newsletters, product inquiries, or support tickets, and will typically include your name, address, email, phone number, and preliminary business information.
• Information we collect about you: This includes technical information collected automatically during your visit, often via cookies. This helps us improve the website and provide a better user experience.
• Information we receive from other sources: We may receive information from other websites we operate or from third-party services such as analytics providers, search information providers, business partners, and subcontractors.
2. Uses of the information
We may use the information we collect about you for the following purposes:
• To fulfill any contracts between you and us, or to provide requested information, products, or services.
• To provide information on goods and services similar to those you’ve already purchased or enquired about. You can opt out of such contact via email or phone at any time.
• To notify you of changes to our services.
• To administer and improve the Site (troubleshooting, system updates, data analysis, etc.).
• To keep the Site safe and secure.
• To measure and understand the effectiveness of advertising and deliver relevant ads to you.
• To comply with our record-keeping obligations.
3. Disclosure of your information
We may share your information with:
• Any member of our group (subsidiaries or holding company).
• Business partners, suppliers, and subcontractors involved in fulfilling contracts.
• Analytics and search engine providers that assist with website optimization.
• Third-party support services (e.g., project management, accounting systems, data hosting).
• Trusted third-party processors like Google, Facebook, and Mailchimp.
We will disclose your personal data to third parties:
• If we sell or buy any business or assets, or if substantially all our assets are acquired by a third party.
• If required to comply with legal obligations, or to enforce our terms of use.
• To protect our rights, property, safety, or the rights of others.
• To comply with law enforcement requests or to protect the security of our services.
4. Where we store your personal data
We take reasonable steps to protect your data, including using secure servers, firewalls, antivirus software, encryption, and regular backups.
However, please note that transmission over the internet is not completely secure, and any data transmitted to the Site is done at your own risk.
5. Your rights
You have the following rights regarding your personal information:
• The right to be informed about the collection and use of your personal data.
• The right of access to your data to verify its legality.
• The right to correct inaccurate or incomplete data.
• The right to request the deletion of your data when it is no longer needed.
• The right to restrict data usage.
• The right to request the transfer of your data for your own purposes.
• The right to object to certain uses, including marketing (you can exercise this right by emailing info@thewageshop.co.uk).
• The right not to be subject to automated decision-making with legal effects.
If you would like to exercise any of these rights, please write to us at: The Wage Shop, Regent House, Princes Court, Beam Heath Way, Cheshire, CW5 6PQ. A small administrative fee may apply.
To request the information we hold about you, you can submit a Subject Access Request (SAR). Please contact info@thewageshop.co.uk for more information.
If you believe your rights have been breached, you can contact us or lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
6. International Data Transfers
When we transfer data to countries outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR. We use standard contractual clauses and other mechanisms as required to protect your data.
7. Retention of Data
We retain data for as long as necessary for the purposes outlined in this policy. Google Analytics data is anonymized and retained for 26 months. Other personal data may be retained in accordance with legal requirements or until the purposes for which it was collected are fulfilled.
8. Third-Party Cookie Management
Third-party cookies (e.g., from advertising networks or analytics providers) are beyond our direct control. You can manage or block these cookies through your browser settings. For further guidance, consult your browser’s help pages.
9. Links to other websites
Our Site may contain links to other websites. Please be aware that these websites have their own privacy policies, and we are not responsible for them. Review their policies before submitting any personal data.
10. Changes to our privacy policy
We will post any updates or changes to our privacy policy on this page. Please check back regularly to stay informed of any changes.
11. Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to Simon Sanderson at support@thewageshop.co.uk.
This updated policy includes the suggestions for clarity on international data transfers, third-party cookies, retention of data, a more defined process for exercising rights, and improved details around blocking cookies and re-consenting.